Refund policy
Return & Refund Policy
At Taylor Made Trading Company, we take pride in the quality of our products. We only accept refund requests for items that arrive damaged or defective.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. To be eligible for a refund, you must:
- Provide your order number
- Include clear photos of the damage or defect
- Contact us at taylormadetradingcompanyllc@gmail.com
Once your claim is reviewed and approved, we will issue a full refund to your original payment method within 5–10 business days after item is returned.
Non-Refundable Items
We do not accept returns or issue refunds for:
- Items damaged due to misuse or improper handling
- Change of mind or buyer's remorse
- Items not reported within the 7-day window
Authenticity Guarantee
At Taylor Made Trading Company, every item we sell is 100% authentic — guaranteed.
Third-Party Graded Cards & Memorabilia All graded cards and authenticated memorabilia are sold in their original, unaltered slabs from trusted third-party grading and authentication companies including PSA, BGS/Beckett, SGC, CGC, BCCG, and Jersey Fusion. Each item includes a verifiable certification number that can be confirmed directly on the grading company's website.
What We Guarantee
- Every item is exactly as described and pictured
- All slabs are unaltered and in the condition stated at time of listing
- Cert numbers are accurate and traceable
- No reproductions, counterfeits, or altered items — ever
If Something Isn't Right If you receive an item that does not match its listing description or certification, contact us within 7 days of delivery and we will make it right — full refund or replacement, no questions asked.
Questions?
If you have any questions, please reach out to us at taylormadetradingcompanyllc@gmail.com